Your parks are of exceptional both the quality and the way you run it.You have been regarded as professional and caring by your residents. Did you start out with the intention of having your parks operate in the way they do now?
I put my heart and soul in the parks and there is an old saying “if a job is worth doing, do it properly” and I follow this and try to do as good of a job as I can for my customers. You do not always do the right job at the beginning; I have made plenty of mistakes, but I have always learnt from it.
I try to make sure that the parks are up to my standards and that I would be happy to live there. So, we try to do a nice proper job, we use great materials like granite curbs, we use bigger water pipes so they can connect fire hydrants to them and use bigger drains to limit the amount of flooding.
There are learning curves that you learn along the way, but I always ask myself would I be happy to live in the park as it is? How would I like it done? I am a bit OCD with the parks and developments, and I try to personally get involved to make sure I am happy with the decisions made. You definitely learn a lot in life that is for sure.
Your creative design and flare of your parks are incredible and stunning. As soon as you pull up at the gate it is clear that the park is under the Henry Simmons family brand. As you travel round the site you can feel the quality but also the community. You can always tell if a park’s energy is good, and your parks have a beautiful energy. Why is that?
When I take a park over or develop it the first thing I do is contact the residents. It is especially important to build a relationship with them. I always tell them to contact me directly or go into the office if they have any
issues no matter how small.
I will sort out anything they are not happy with to ensure they are enjoying living on the park. If I take over a second- hand park which has problems, we will resolve the issues and make sure that the park is of the quality that the residents want.
So, you know, come, and talk to us and tell us if there is a problem, ring me, come into the office, email me. You know, let us resolve the problem. Life’s too short.
You have a very calm personality and how you come across and I think that reflects on the feeling of your parks. What are you like when you are under pressure?
No, I just think sometimes if you get it wrong and are under pressure you just have to take it on the chin. We have got plenty of things wrong, we have over ordered on concrete, and we have had to send it back and pay the bill. You know no one is perfect. So, if you are under pressure and you get it wrong you cannot worry about it.
Organford manor is an incredible park which has been developed recently with a lot of mobile homes. Is it correct that Omar has taken an interest in filming the site?
Yes, that is true, they have filmed drone footage in the park and I believe they are going to use it for their social media. I felt very honoured and flattered to receive the phone call about filming in the park.
On that side of the park there are mainly Omar and Wessex homes. Dean, the managing director of Omar, has been very good to me and we work very well together that is for sure. Omar is currently building a new factory in Ringford and they’ll have a showground in the south of England which will be fantastic for us.
